IST Management is seeking a Receptionist to join our team at IST Management Services in Redwood City, CA! The Receptionist will be responsible for providing Corporate Hospitality and Receptionist services, in addition to other support assistance on-site daily. Ideal candidates will have prior experience in hospitality or customer service, are willing to train, possess a level of professionalism and are ready to grow in their office services career!

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $24.00 - $29.00/hour

Schedule: Monday-Friday, 8:30 AM – 5:30 PM.  No nights or weekends!

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

The Receptionist will be responsible for handling the daily operations and reporting for the location.

• Reception - Switchboard and voice-mail forwarding, greet guests, validate parking, etc.
• Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, etc.
• Supply Management - Take inventory and maintain established par levels throughout office
• Provide administrative support, as needed (e.g. maintain office systems to support practice productivity, manage and replenish office supplies)
• Reporting - Handle monthly reporting and additional reports as requested
• Consistently adhere to business procedure guidelines
• Perform other tasks as assigned

Ideal candidates will have relevant experience in customer service and a desire to grow their professional career in business services.

• High school diploma or equivalent (GED) 
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to meet employer's attendance policy
• Lifting up to 55 pounds

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.