We are seeking a motivated and dependable Regional Office Services Associate to join our team at IST Management Services, supporting multiple client locations throughout the South Florida region. The Regional Office Services Associate will provide essential office support services, including mail handling, copying, printing, scanning, and various administrative tasks in professional office environments. This position requires flexibility, adaptability, and a strong commitment to delivering exceptional customer service while maintaining high standards of professionalism. Ideal candidates will have experience in office services or mailroom operations, excellent communication and organizational skills, and the ability to adapt quickly to different client environments. We are looking for individuals who are eager to learn, willing to receive training, and interested in growing their careers with IST Management Services.

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. 

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives!

Hourly Compensation: $20.00-$20.00

Schedule: Full time Monday-Friday, hours will depend on assigned site location, no more than one location per day. Shifts include 8:00 AM – 5:00 PM and 9:00 AM - 6:00 PM.  No nights or weekends! Coverage includes IST site locations in South Florida.

The ideal Regional Office Services Associate will be a dependable, self-motivated, and customer-focused professional with excellent verbal and written communication skills. Candidates should demonstrate flexibility, adaptability, and a willingness to learn and cross-train in various office services functions while supporting different client locations throughout South Florida.

Key responsibilities include:

• Perform copying, printing, scanning, and faxing services in accordance with established procedures and client requirements.
• Receive, sort, process, and distribute incoming and outgoing mail in a professional corporate environment.
• Process incoming packages by scanning, logging, tagging, and placing them in designated delivery or storage areas.
• Handle confidential, urgent, and time-sensitive documents and packages with accuracy and discretion.
• Prepare, organize, and set up conference rooms for meetings and special events.
• Sort, organize, file, and maintain physical and electronic documents.
• Maintain accurate logs, records, and reporting documentation related to daily office operations.
• Provide professional and courteous customer service to client employees, visitors, and other stakeholders.
• Follow company and client policies, procedures, and confidentiality requirements to safeguard sensitive information.
• Demonstrate strong communication, organizational, multitasking, and problem-solving skills.
• Travel between assigned client locations throughout South Florida to provide operational support and staffing coverage as needed.
• Adapt to different office environments, client expectations, and operational procedures while maintaining consistent service standards.
• Perform additional administrative and office support duties as assigned based on client and site needs.

The Regional Office Services Associate will possess excellent communication abilities (verbal and written), have prior office services/mail operations experience (preferred), are willing to train, and are self-motivated; additional qualifications include:

• High school diploma or equivalent (GED) required.
• Must be legally authorized to work in the United States and willing to complete any required pre-employment drug screening.
• Previous experience in office services, mailroom operations, or administrative support preferred.
• Prior customer service, retail, or hospitality experience is a plus.
• Excellent verbal and written communication skills, with a professional appearance and demeanor.
• Proficiency in basic computer applications, including Microsoft Windows, keyboarding, and general office software.
• Strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.
• Demonstrated reliability, punctuality, and ability to meet company attendance expectations.
• Valid driver's license and reliable transportation required to travel between assigned client locations throughout South Florida.
• Flexibility to work at different client sites and adapt to varying schedules, procedures, and operational needs.
• Willingness to receive training and cross-train in multiple office services functions.
• Ability to lift and move packages, supplies, and office materials weighing up to 55 lbs.
• Strong work ethic, positive attitude, and commitment to providing exceptional customer service.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.