IST Management is seeking a professional, organized, and detail-oriented Administrative Assistant to join our team in Washington, DC. This is a full-time position supporting a professional association environment with responsibilities across administrative support, membership services, database management, events, technology, and basic finance activities.

The ideal candidate enjoys working with people, is comfortable learning new systems, and can manage a variety of responsibilities while maintaining a high level of accuracy and customer service. This is a great opportunity for an administrative professional looking for a role with variety, visibility, and the opportunity to support multiple areas of a professional organization.

Schedule: Full-time, Monday through Friday
Location: Washington, DC
Compensation: $28.00 - $30.00 per hour

Benefits Include: Medical, dental, and vision benefits; paid time off; paid holidays; 401(k); life and disability insurance; Employee Assistance Program; and opportunities for training, cross-training, and career advancement.

Responsibilities:

• Provide day-to-day administrative and customer service support to multiple departments and organizational stakeholders.
• Maintain accurate individual and organizational records within membership and business databases, including data entry, updates, data cleanup, and committee information.
• Assist members and customers with routine requests, account questions, password assistance, onboarding coordination, dues inquiries, invoicing, and payment follow-up.
• Support conferences, exhibits, meetings, and other events, including invitations, attendance tracking, schedules, agendas, presentation materials, speaker coordination, shipments, promotional items, and onsite support.
• Maintain and update internal web-based resources, software subscriptions, digital media subscriptions, user access information, and associated records.
• Assist with basic finance and accounting activities, including deposits, outstanding payment follow-up, and maintaining accurate supporting documentation.
• Coordinate materials and presentations for organization-wide meetings and perform other administrative duties as needed.

Qualifications:

• Bachelor’s degree required.
• Previous experience in an administrative, customer service, membership, association, or professional office environment preferred.
• Strong organizational skills, attention to detail, and the ability to maintain accurate records.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, with the ability to quickly learn additional database and web-based applications.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to manage multiple priorities, deadlines, and requests while working both independently and collaboratively.
• Experience supporting meetings, conferences, events, membership organizations, or CRM/database systems is a plus.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.