This position is located in GROVETOWN, GA

The Site Supervisor will be responsible for maintaining excellent client communication, in addition to managing and performing services provided on-site in a highly professional environment. Services provided include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Ideal candidates will possess excellent customer relationship management skills, and have 1-2+ years’ experience performing relevant office services.

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide facilities management including copy, mail, and records management services.

IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

Check out http://www.istmanagement.com for more info on us!

Hours: Monday-Friday 8:00 AM – 5:00 PM with flexibility for additional attendance pending workloads

Location: x

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off – x Days, Identity Theft Protection, AD&D, Pet Insurance, 7 paid holidays, and Bonus Incentives 

Compensation: $17 – $18 USD/hr + bonus

The Site Supervisor will be responsible for managing and performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Additional responsibilities include: 

• Directs and oversees mailroom activities.
• Ensures the coordinated delivery of all mail to various depts.
• Maintain compliance with client policies, security, and chain of custody requirements.
• Develops new procedures to improve the operation of the site(s) and to lower operating costs.
• Serve as point of contact for client representatives, employees, vendors, and delivery carriers. 
• Manages, trains, and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Ensures mailroom is clean, organized, safe, and compliant with workplace safety standards. 

Ideal candidates will possess excellent customer relationship management skills, have 1-2+ years’ experience performing relevant office services.

Job Requirements:

• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service background preferred; Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.