IST Management Services is looking for a motivated self-starter, to run a Mail Room for us in Boston, MA!  This is a great opportunity to get on board with a company that has many locations across the Boston area, and who always looks to promote from within, when future opportunities present themselves.

IST Management is a business process outsourcing company. We have over 1,800 employees with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off and Pet Insurance and Bonus Incentives

The Opportunity: IST is looking for a friendly, service-oriented, customer focused Mail Room Coordinator candidate with a passion for excellence in Boston, MA. Ideal candidates will possess prior mail and shipping experience, in addition to strong interpersonal and organizational skills. 

Hourly Compensation: $20.00 to $21.50 USD per hour, DOE

Responsibilities:

• Assist with on-site services provided
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude; Typing correspondence, filing, copying, data entry, word processing, other administrative tasks as assigned
• Shipping & Receiving,  Mailing Supply inventory; Updating employee lists
• Hospitality - maintain kitchens (ensure kitchen and common areas are clean, well stocked, and presentable for clients and customers; refill supplies as needed, make coffee, etc), also assist with room setups for different meetings
• Operating Mailing equipment, Scan/sort parcels and packages; Pick-up and deliver mail, parcels, to customers; Lift large bundles of mail, overnight packages and shipments of paper; Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Maintain all logs and reporting, documentation, attention to detail
  • Able to safely drive provided vehicle to different buildings on campus
  • Adhere to all safety procedures; Perform other tasks as assigned

Qualifications for the Mail Room Coordinator role includes prior mail and shipping experience, strong interpersonal and organizational skills, in addition to:

• High school diploma or equivalent (GED) 
• Customer Service/ Hospitality/ Retail background preferred; Prior supervisor experience a plus
• Professional appearance and demeanor; Excellent communication skills both verbal and written
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
• Lifting up to 55 pounds, walking and standing for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.