IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off and Pet Insurance and Bonus Incentives!

The Opportunity: IST is looking for a friendly, service-oriented, customer focused Site Manager candidate with a passion for excellence in Chattanooga, TN. The Site Manager must have at least 3+ years experience managing staff. We offer professional training, skill enhancement and opportunities to advance toward assistant manager and site manager positions.

Hourly Compensation: $22.00 to $25.00 USD per hour, DOE.

Working Hours: Mon - Fri: 8:00am - 5:00pm  

Responsibilities:

• Must have at least 3+ years experience managing employees, writing corrective actions, approving employee timesheets, writing employee reviews..etc
• Supervision of on-site office team
• Must have print/scan/copy experience
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude;Typing correspondence, filing, copying, data entry, word processing, sorting mail and other administrative tasks as assigned
• Shipping & Receiving, supply inventory
• Conference room setup & breakdown, Operating mailing equipment
• Updating employee lists
• Pick-up and deliver mail, parcels, to customers; Lift large bundles of mail, overnight packages and shipments of paper; Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Maintain all logs and reporting, documentation, attention to detail
  • Able to safely drive provided vehicle to different buildings on campus
  • Adhere to all safety procedures; Perform other tasks as assigned

Qualifications for the Site Manager role includes a valid drivers license, access to reliable transportation, at least 3+ years of experience managing staff, in addition to:

• High school diploma or equivalent (GED) 
• Must have at least 3+ years experience managing staff, writing employee reviews, corrective actions, approving time, scheduling staff in office environment
  • Experience writing site SOP ( Standard Operating procedures ) 
• Customer Service/ Legal/Hospitality background preferred
• Must have copy/print/scan experience - legal environment a plus
• Professional appearance and demeanor; Excellent communication skills both verbal and written
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
• Lifting up to 55 pounds, walking and standing for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.