Facilities Operations Manager – Princeton, NJ (Permanent Full Time, M-F)

IST Management Services is sourcing for a direct hire, full-time, Facilities Coordinator position in Princeton, NJ. This position will work on-site full time hours per day in an information technology services company.

IST is a rapidly growing Business Process Outsourcing (BPO) that also has an Integrated Facilities Management (IFM) division and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

The Facilities Operations Manager is responsible for overseeing facilities operations for the company’s North American regional offices. The role primarily supports the Princeton campus, with additional oversight of office locations in New York City and Center City Philadelphia.

This position ensures that office environments operate safely, efficiently, and in compliance with company policies and regulatory requirements. The Facilities Operations Manager coordinates building operations, vendor services, maintenance programs, and workplace infrastructure to maintain a reliable and professional corporate office environment.

The role works closely with internal leadership, property management teams, and global facilities counterparts to support operational consistency, system reliability, and cost-effective facilities management.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, Paid Time Off, Paid Holidays, 401k.

Hours: Monday through Friday, 8:00am to 5:00pm (on-call for after hours as needed)

Compensation: The salary range for this position is $105,000 – $125,000 per year, depending on experience and qualifications.

This role is intended for an experienced facilities professional responsible for supporting multi-site corporate office operations. The position primarily manages the Princeton campus and coordinates facilities operations for additional offices in New York City and Center City Philadelphia.

Key Responsibilities include:

Facilities Operations Management

• Oversee daily facilities operations for the Princeton campus and support facilities coordination for offices in New York City and Philadelphia.

• Ensure all locations are maintained in a safe, functional, and professional manner consistent with company policies and regulatory requirements.

• Monitor facility conditions and address operational issues to maintain workplace readiness.

Building Systems and Infrastructure

• Maintain working knowledge of building systems including HVAC, building automation systems (BAS), fire alarm systems, lighting controls, and backup power systems.

• Coordinate preventative maintenance programs, system inspections, and equipment repairs.

• Work with property management teams and service providers to resolve building-related issues and maintain system reliability.

Vendor and Contractor Management

• Manage relationships with service vendors, contractors, and property managers supporting facilities operations.

• Coordinate service visits, repairs, and preventative maintenance activities.

• Monitor vendor performance and ensure work is completed according to contract scope and service expectations.

Facilities Administration and Documentation

• Maintain facilities documentation including building records, project files, operational reports, contracts, and regulatory documentation.

• Track facilities-related operational expenses, capital projects, and service agreements.

Operational Coordination

• Collaborate with internal departments and regional teams on facilities procedures, workplace improvements, and operational initiatives.

• Coordinate with global facilities teams to align processes and standards when appropriate.

• Support office projects such as workspace adjustments, infrastructure improvements, and facility upgrades.

Emergency Preparedness and Continuity

• Participate in planning related to emergency response, contingency operations, and business continuity.

• Assist in coordinating response activities during infrastructure issues, severe weather events, or other operational disruptions when necessary.

Leadership and Problem Solving

• Provide direction and coordination for internal staff and external contractors supporting facilities operations.

• Analyze facilities-related issues and develop practical, cost-effective solutions.

• Manage multiple priorities while maintaining strong attention to operational details.

Job Requirements:

• Minimum 5 years of facilities or property management experience supporting commercial corporate office environments.

• Minimum 3 years of supervisory or team leadership experience.

• Experience coordinating vendors, contractors, and property management teams.

• Working knowledge of commercial building systems including HVAC, building automation systems, fire alarm systems, and emergency power systems.

• Strong communication, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a professional office environment.

• Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.

Preferred

• Experience supporting Class A corporate office buildings or corporate campuses.

• IFMA Certified Facility Manager (CFM) or similar professional certification.

• Experience supporting multiple office locations.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.