IST Management is seeking a strong, energetic leader with proven customer service results and a passion for providing top quality customer care to join our team as an Assistant Site Manager. This position will work closely with the Site Manager in handling mail related tasks, shipping & receiving, conference room setups, hospitality and reception operations.  

Location: This opportunity is located in The Woodlands TX area.  Major freeways/expressways and public transportation are nearby options for commute. Employee parking is provided and is free.

Schedule: Monday - Friday  7:30am - 4:30pm

Compensation: $16.00 - $17.00 hourly

Benefits: Medical, Dental, Vision, STD LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

The Assistant Site Manager will work closely with the Site Manager and team providing supervisory support, and handling mail related tasks, shipping & receiving, conference room setups, reception and hospitality operations. Additional responsibilities include:

• Ensures all work standards are met consistently and daily upkeep of break rooms, supplies, etc
• Maintain effective written and oral communications with clients and employees; Prioritize work and deploy staff as required to ensure customer needs are met in regards to services and quality of work
• Assist in controlling expenses and budget
• Maintain high levels of customer care and demonstrate a friendly & cooperative attitude
• Assist with payroll processing; Adherence to all safety and security procedures
• Manage, train and coach employees and develop a work environment that promotes high motivation and customer satisfaction

• High school diploma or equivalent (GED); 1 year or more background experience in supervising or managing others
• Experience in mail operations including shipping/receiving, conferences setups, front desk reception
• Professional appearance and demeanor a must; Excellent communication skills both verbal and written
• Strong leadership skills with ability to lead and work effectively in a team environment
• Basic computer/PC knowledge and familiar with Microsoft Office (Word, Excel, Powerpoint, etc)
• Must be detailed oriented and critically think through and resolve problems
• Excellent attendance and punctuality; Ability to be flexible when work load volumes/production increases; Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team.  Contact information here:

https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose,  You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.