IST Management is seeking a Mail Shipping/Receiving and Courier to join the Franklin team! The Mail Shipping/Receiving and Courier will be responsible for on-site mail shipping and receiving services, courier services in the surrounding area utilizing company vehicles, and general administrative services in a team environment. Ideal candidates will display excellent customer service skills, possess a valid driver's license, are supremely reliable, and are willing to train as necessary. Prior shipping/receiving experience required. Prior courier experience a plus. 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Identity Theft Protection, and Bonus Incentives

Compensation: $15.00-16.00 per hour, depending on experience

Shift:  Monday-Friday, 8 AM to 5 PM (8 hours)

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Administrative Responsibilities include:

• Operate FedEx and IST equipment/software
• Provide high levels of customer care and a friendly, cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
• Enter accountable packages into IST system for deliver and send emails to end-users.
• Pick-up and deliver mail, parcels and faxes to customers while lifting large bundles of mail, overnight packages and shipments of paper
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Courier Responsibilities include:

• Driving company cars on behalf of IST to deliver necessary mail in the surrounding area as assigned
• Daily schedule and routes
• Adhere to all safety procedures and guidelines for vehicle and equipment

General Responsibilities include: 

• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in cross-training
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures
• Perform other tasks as assigned

Ideal candidates for the Mail Shipping/Receiving and Courier position will display excellent customer service skills, are supremely reliable, and are willing to train as necessary. Prior shipping/receiving experience required. Prior courier experience a plus. Additional qualifications include: 

• High school diploma or equivalent (GED)
• Professional appearance and demeanor
• Keyboarding and Windows environment PC skills required; Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks; Ability to meet the employer's attendance policy
• A valid driver's license and reliable transportation to and from work; Willingness to Submit an MVR (Motor Vehicle Report)  in order to be eligible to drive on behalf of IST and client
• Physical Requirements include:
  • Ability to lift 50 pounds consistently
  • Standing and sitting for long periods
  • Significant walking

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.