IST Management Services is seeking an Office Services Assistant to join the Norwalk team! The Office Services Assistant will be responsible for providing Corporate support services on-site in a professional team environment. Ideal candidates will display an excellent customer service mindset, possess strong technical skills, are willing to train, and are ready to grow in their office services career! Prior related office or customer service experience is preferred.

Position Details:

This direct hire role is full time and performs office services work. No nights, no weekends. Business professional dress code and standards are required.

Hourly Compensation: $17.50-18.00 USD per hour, DOE

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, and Bonus Incentives

Hours of Operations: Monday through Friday 8:00am - 5:00pm 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Job Responsibilities:

• Operating mailing, copy and office equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Order and maintain all Office Supplies
• Pick-up and deliver mail, parcel and print requests to customers
• Respond to emails from staff - must have solid writing skills-good punctuation
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures; Perform other tasks as assigned

Qualifications:

• Must have access to reliable transportation to reach locations not on public transportation routes
• High school diploma or equivalent (GED) 
• Must have reliable transportation 
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds, walking and standing for extended periods of time