We are seeking a Reception Service Specialist to join our team at IST Management Services in Irvine, CA! Ideal candidates will have relevant experience in a corporate office environment, legal records, and expert customer service. We are committed to both excellence for our clients and upward mobility for our employees.

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $20 - $21 Per Hour

Schedule: Monday-Friday, 8:00 AM – 5:00 PM.  No nights or weekends!

About Us

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

The Reception Service Specialist will provide superb client experiences, be the face of the firm, support client initiatives, and support the on-site team with records, mail and hospitality operations for the office.  Additional duties include:

• Facilities - Report issues to office of the building, parking validations
• Corporate Hospitality - including ownership of environment presentation, assistance with conference room setups, and catering and events 
• Records Management - scanning and digital/physical filing
• Maintain effective written and oral communications with clients and employees
• Report on monthly volumes

Ideal candidates must have excellent, professional verbal and written communication skills as well as hands-on experience using Microsoft Office. Prior experience in a corporate or law firm setting is a huge plus! Other qualifications include:

• High school diploma or equivalent is required; authorization to work for any employer in the US is required
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Competency in multitasking
• Ability to lift up to 50lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.