IST Management is seeking a Site Manager- (Office Services, Hospitality, Front Desk, Mail Services and Copy Center) to join the Chicago team! We are seeking professional candidates who are ready to grow within our organization. This is a full time, direct hire position handling copy center services, mail and package services, and facilities assistance, as well as supervision of our on-site team. Ideal candidates have prior Mailroom or Facilities related experience, possess a customer service mindset, and are ready to grow in their office services career! Prior supervisor or management experience a plus.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives!

Schedule: Monday through Friday, normal business hours. No nights or weekends! 

Hourly Compensation: $23.00 - $25.00 USD DOE

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Job Responsibilities:

• Oversee Mailroom services provided- process/scan/sort/delivery of mail and packages throughout office
• Oversee Copy services provided- utilization of duplication equipment, attention to detail
• Front-Desk Reception coverage  
• Manage, train and coach on-site employees and develop a work environment that promotes high motivation and customer satisfaction
• Take corrective action as necessary on a timely basis and in accordance with company policy
• Facilities assistance- provide assistance as needed to uphold client and site needs, oversee maintenance orders and vendors

Qualifications:

• High school diploma or equivalent is required
• Mailroom, Copy Center or Facilities experience is highly preferred
• Customer service related experience a plus- Hospitality/ Retail/ Restaurants
• Professional appearance and demeanor; Keyboarding and Windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• A valid driver’s license and reliable transportation to and from work
• Ability to lift 50lbs; Willingness to cross-train for other job functions