We are seeking candidates with 1+ year of experience in office services to join our team in NYC! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services. 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $19.00-$21.00/hr USD

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Job Responsibilities:  The Day Porter is responsible for maintaining a high level of cleanliness and sanitation across key workplace areas throughout the day. This includes routine and touch-up cleaning of restrooms, the wellness room, and general office areas such as lobbies, hallways, and shared spaces. The Day Porter plays a crucial role in supporting the workplace experience by ensuring the environment remains clean, safe, and presentable for employees and visitors.

Restroom Maintenance:
o Perform frequent checks and cleaning of all restrooms.
o Sanitize toilets, sinks, countertops, mirrors, partitions, and floors.
o Refill paper products, soap, and hygiene supplies throughout the day.
o Report plumbing or facility issues to the Site Supervisor immediately.
Wellness Room Care:
o Ensure the wellness room remains clean, sanitary, and private.
o Disinfect surfaces, check for tidiness, and restock tissues, wipes, and hand sanitizer.
o Report any damage, supply needs, or maintenance issues.
Office Cleanliness:
o Perform touch-up cleaning in high-traffic areas (lobbies, hallways, entryways).
o Spot-clean glass surfaces, doors, and high-touch points such as handles and elevator buttons.
o Empty trash and recycling bins in shared office spaces as needed.
Response to Immediate Cleaning Needs:
o Address spills, messes, or cleanliness concerns promptly when reported or observed.
o Support light cleaning following meetings or events if requested by Site Supervisor.

Qualifications:

• 1+ year of experience in office services and/or facilities and maintenance services or a related field is required
• High School Diploma or GED equivalent is required - degree may allow for accelerated path toward managerial roles
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Ability to effectively work individually or in a team environment
• A valid driver’s license and/or reliable transportation to and from work
• Ability to lift 50lbs
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.