IST Management Services, Inc.

Law Firm Site Supervisor - Office Services Support

Job Locations US-NY-Manhattan
ID
2025-5293
Category
Customer Service/Support
Type
Full-Time
Pay Type
Per Hour
Min
USD $24.00/Hr.
Max
USD $24.00/Hr.

Overview

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. 

 

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

 

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

 

Hourly Compensation: $24/hr-$24/hr USD

 

Hours: 9am to 6pm - Mon-Fri w/ 1 hour break with availability to work Over Time

 

You can check out istmanagement.com for more info on us!

Responsibilities

The Working Site Supervisor will be responsible for providing on-site office services support. Other duties include:

  • Managing all items as it relates to mail, shipping and receiving
  • Performing high level legal copy requests and familiar with litigation services, scanning, indexing, binding
  • Support the hospitality need of managing conference room set-ups/breakdowns and kitchen/pantry support
  • Light administrative duties; Consistently adhere to business procedure guidelines; take direction from supervisor
  • Maintain all logs and reporting documentation; attention to detail; Adhere to all safety procedures; perform other tasks as assigned
  • Professional and friendly customer service; verbal and written interaction with internal and external clients
  • Assist with developing and implementing policies and procedures
  • Provide training and learning experiences to the Office Services staff; Conduct regular team meetings with direct reports in conjunction with management

Qualifications

Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career.

 

Previous experience in a Law Firm is Mandatory!

 

Other qualifications include:

  • Litigation support knowledge mandatory
  • Notary Public a Plus - but willing to become a Notary Public is mandatory
  • Minimum of 2 years related experience
  • High School Diploma required, some college preferred; authorization to work for any employer in the US required 
  • Microsoft Office proficiency required
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
  • Ability to meet employer's attendance policy
  • Ability to lift up to 50 lbs on occasion

 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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