IST Management is seeking a Hospitality-Porter Services Associate to join Los Angeles team! The Hospitality Office Services Associate will be responsible for providing Corporate hospitality, conference room maintenance, maintenance of common spaces, assist with mail-room operations, and other on-site support services as required. Ideal candidates will possess an excellent customer service mindset, have prior relevant experience providing hospitality services in a professional environment, and must be willing to train.

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

We additionally offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation:  $20-$22 (DOE)

Schedule: Monday-Friday 10am-3:30pm

Job Responsibilities:

• Hospitality services, to include: conference room management (set-ups and breakdowns for meetings, arranging tables, making coffee, assist with catering), stocking supplies/inventory, load and unload dishwasher, stacking utensils and cups
• Ensure site common areas including kitchen and coffee area are maintained, clean, and well-stocked with supplies, and maintaining common areas
• Backup mailroom services as needed - process/scan/sort/delivery of mail and packages throughout site to appropriate personnel; shipping and receiving
• Working in a team environment and assist with tasks to ensure clients and site needs as met 
• Procurement & ordering supplies
• Adhere to business procedure guidelines at all times; Take direction from supervisor and/or site manager
• Participate in cross-training 

Requirements:

• High school diploma or equivalent (GED)
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor; Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• Access to reliable transportation to and from work; Lifting up to 50 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.