We are seeking Driven, Outgoing Professional Candidates to join our team in a Law Firm Copy Center environment for a Service Specialist position. As a Service Specialist, you will collaborate with your team to execute all site operations pertaining to copy/print/scan services, mail room services, conference room set ups for Zoom, Team meetings and Audio-visual equipment, and other general office service duties.

Location: Downtown Tucson, AZ 

Schedule: Full Time Monday - Friday – no nights, no weekends

Office Hours:  7:00 AM - 6:00 PM

Compensation: $17.00 - $17.00 an hour

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.

Check out istmanagement.com for more info on us!

Responsibilities:
• Copy/Print/Scan per client directions
• Processing incoming mail, renaming and delivery in a timely manner
• Set up Zoom meetings, Team chats, whiteboards, computer and phone connections and google meets. Occasional court connections.
• Assist with troubleshooting computer hardware, such as replace keyboards, mouse, faulty cord connections
• Preparing and scanning files, renaming and quality control page for page
• Professionalism - Maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude

Qualifications:
• Excellent communication skills both written and verbal
• Great customer service skills, outgoing with a smile
• Computer experience a must
• Knowledge of MS Outlook, Adobe and other computer applications
• Responsible and reliable
• Eager to learn and help out in other area's
• Understanding Audio Visual tools and applications to trouble shoot

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.