Consider a new career today as a Full Time Regional Support Associate - Copy/Mail Team Member with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity: IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Position Details:

This direct hire role is Full Time, and performs office services work in our clients' copy and mail rooms. We also handle hospitality, reception and shipping/receiving.

Hours will range per site but most assignments are within 7:30AM- 5:30PM Monday through Friday.  No nights or weekends unless there would be special projects.

Our client sites are in Downtown Dallas metro area and Plano/Frisco areas.   Although this job listing shows a downtown location, it is only one of the assignment sites and this position supports all of our locations.

Business professional dress code and standards are required. Reliable vehicle is required . and you must have a valid driver's license.

Hourly Compensation: $19.00-$20.00 USD per hour

Fast Track to management:

Many of our current site managers started their employment at IST in this role.  The experience gained by working at all of the sites, translates into a well rounded manager candidate.  

The Regional Support Associate - Copy/Mail Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to:

• Operating mailing and copy equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving/Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines as well as all safety procedures
• Back up IST site personnel for vacations or call outs.

The Regional Support Associate - Copy/Mail Team Member must possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to:

• Must have access to reliable vehicle and a valid driver's license to reach all locations not on public transportation routes
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written, especially when covering at receptionist positions.
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.