IST Management is seeking a Production Office Specialist to join the Boston team! The Production Office Specialist will be responsible for providing Corporate high volume copy and print production, mailroom services, backup reception, and hospitality services on-site in a professional environment. Ideal candidates will have prior experience in relevant copy/print services, are willing to train in other services provided, possess high attention to detail, and are ready to grow in their office services career! 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Identity Theft, Pet Insurance and Bonus Incentives 

Hourly Compensation: $20.00-22.00 USD

Schedule: Monday-Friday normal business hours

Responsibilities for the Production Office Specialist include:

• Production (Print/Copy) Center operator and Mail Room clerk , in a large professional office 

• Responsible for tracking all incoming and outgoing mail/packages, utilizing IST's proprietary software programs 

• Work order entry into IST's proprietary software programs, as well as the building management's tracking program 

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude 

• Ordering office supplies and managing the overall office supply process 

• Consistently adhere to business procedure guidelines; Take direction from supervisor or site manager 

• Participate in cross-training; Adhere to all safety procedures; Perform other tasks as assigned 

Qualifications for the Production Office Specialist include:

• High school diploma or equivalent (GED); Customer Service/ Hospitality/ Print/Copy background preferred
• Proficiency in high volume complex litigation print production 
• Professional appearance and demeanor; Being detail-oriented is a must quality, in our ideal candidate
• Keyboarding and Windows environment PC skills
• Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• A valid drivers license and/or access to reliable transportation to and from work; Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.