Hiring for a professional Service Specialist for records scanning, court runs and other office duties in a Legal Office Environment.   The Service Specialist will play a key role in providing high-quality reproduction and runner services to ensure total customer service satisfaction through understanding of customer expectations, policies and procedures.

Location: Mesa, AZ Law Firm 

Schedule: Monday - Friday 8:00 AM - 5:00 PM

Compensation: $16.00 - $16.00

"The pay rate for this position starts at $16:00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. 

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Additional: Mileage paid for travel 

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.

Check out istmanagement.com for more info on us!

• Conduct all the closed records scanning for the firm
• Daily travel to Mesa court house for firm filings 
• Daily travel to USPS for mail
• Deliver all incoming mail & packages within established time frames
• Assist with other reprographic functions and services 
• Utilize various hardware platforms including PC’s, copiers, printers, and Mult-Function Devices.
• Occasionally asked to work on special assignments
• Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times

• High school diploma or equivalent
• Have reliable transportation and must be able drive to courts, post office and other sites 
• 1-3 years experience working in office services or professional office environment.
• Able to performing the basic job functions under general direction.
• Understanding of Microsoft office suite of programs
• Understanding of Adobe Acrobat
• Able to work on various equipment and systems ( scanner, metering mail tracking systems, photocopying, color copying, etc.) with general direction.
• Contacts may occasionally be outside own department.
• Contacts involve the exchange of information or data requiring some explanation or interpretation.
• Excellent customer service, professional attitude and appearance are a must
• May lift and/or move up to 50lbs.
• Willingness to submit to a pre-employment drug screening and criminal background check

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.