We are seeking a Receptionist/Mailroom Clerk to join our Alpharetta team at IST Management! This is a direct hire, full time position with IST Management, with the opportunity for advancement into site management roles and beyond. Prior reception experience in any office environment is needed.

Schedule: Regular business hours Monday-Friday, 8:00AM-5:00PM, occasional overtime - no nights, no weekends!

Compensation: $17.00 - $18.00 per hour DOE

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Amenities: Great working environment! FREE on-site parking! Evenings FREE!

The receptionist position will work with the on-site IST management team and customers to provide office support to employees and guests. Other responsibilities include: 

• Greeting, welcoming, and directing visitors appropriately
• Maintain a safe and clean reception area by complying with procedures, rules, and policies; Operate a telecommunication system by following instructions for office phone operation
• Perform various administrative tasks; Use Microsoft Office Word, Excel, and Powerpoint tools to create documents; Demonstrate strong communication, organizational, and customer service skills
• Attend and participate in meetings and events as needed; Coordinate reservations of managed meeting spaces; Assist with weekly associate moves
• Follow policies and confidentiality directives to safeguard data and information
• Operating mailing equipment; Shipping & Receiving; Conference Room set up and breakdown; Responding to email
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude; Updating employee lists
• Pick-up and deliver mail and parcels to customers; Lift large bundles of mail, overnight packages and shipments of paper; Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high-volume, production environment; Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager; Participate in cross-training; Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures; Perform other tasks as assigned

Ideal candidates have prior reception experience, are a team player and are willing to train! Other qualifications include:

• Authorization to work for any employer in the US, high school diploma or GED required Pre-employment drug screening required
• Professional appearance and demeanor; excellent communication skills
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to lift up to 30 pounds
• Willingness to cross-train in services provided 
• Must have access to reliable transportation 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.