IST Management Services, Inc.

Customer Service Support Specialist

Job Locations US-UT-Salt Lake City
ID
2025-5124
Category
Customer Service/Support
Type
Full-Time
Pay Type
Per Hour
Min
USD $17.00/Hr.
Max
USD $18.00/Hr.

Overview

IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management. This is a full-time, direct-hire position. We pride ourselves on upward mobility for our employees and a commitment to excellence for our clients. Hospitality Office Associate is responsible for overseeing and executing all corporate hospitality services at the client's site, including: conference room management, front desk reception coverage, supply management, meeting set-ups and take-downs, event planning and execution including vendor relations, upkeep of the corporate office environment and common spaces (cleaning, organizing, stocking), and basic office services and administrative work as assigned. Ideal candidates are self-starters with great attention to detail.

 

Compensation:  USD $17/hr to USD $18/hr

 

Hours: Monday-Friday Regular Business Hours

 

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off, Bonus Incentives

Responsibilities

  • Pantry and hospitality support
  • Provide back-up receptionist
  • Mail and copy services - demonstrating flexibility in satisfying customer demands in a high volume, production environment
  • Handing time-sensitive and/or confidential information and materials
  • Consistently adhering to business procedure guidelines
  • Taking direction from supervisor or site manager
  • Participating in cross-training
  • Maintain all logs and reporting documentation with attention to detail
  • Adhering to all safety procedures

Qualifications

  • High school diploma or GED equivalent - college degree is a plus and allows a fast track plan to management
  • Must have the ability to move items and be on your feet for long periods of time. 
  • Excellent verbal and written communication skills
  • Hospitality, reception or conference room experience is a plus
  • Prior cleaning experience is a plus
  • Computer savvy
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • Access to reliable transportation to and from job site
  • Capable of lifting up to 55 pounds with aid
  • Willingness to be cross trained

IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information.

 

 

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