Copy Print Service Specialist – Baltimore, MD (FT)

IST Management Services is sourcing for a direct hire, permanent, full-time, copy-print service specialist position in Baltimore, MD. This position will work full time hours per day in a print production environment.

IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. This is a full time direct hire position handling package services and mail services as well as supervision of our on-site team. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, Paid Time Off, and Bonus Incentives 

Hours: Monday through Friday,8:00am to 5:00pm (need flexibility to cover later shift when needed)

Compensation: While the compensation for this position is finally dependent upon the candidate’s experience/qualifications, the approximate compensation for this position will be $24.00 to $25.00 to be paid hourly.

NOTE: This position requires at least 2 years experience in heavy volume copy - print production

Key Responsibilities may include:

• Operate and maintain digital print equipment in order to produce a wide variety of print jobs; Operate a PC utilizing both CREO and Fiery input/imposition software
• Strong attention to detail to maintain the highest standards of quality production; Strong mechanical aptitude and ability to troubleshoot technical issues
• Be familiar with the operation of a Duplo 645 or similar score/ slit/ cut machine; Operate drilling, padding, and folding machines; Experience in sign printing operations and/or related fields
• Operate multiple types of printing equipment including UV flatbed technology (Xante X33) and roll-fed wide format printers both latex (HP 335) and aqueous (HP DesignJet Z9)
• Have experience setting up and operating a roll laminator; Download customer files, make equipment and computer interface adjustments required to run various sizes, weights of paper stock, and impose layout structure
• Perform layout/job set up to assure cost-effective utilization of equipment; Place equipment service calls and interact with service providers
• Meet productivity and quality standards established by management; Hand-write work tickets for delivery & billing purposes
• Understand schedule of work as well as the importance of a production mindset; Rigorously follow standard operating procedures
• Collaborate pro-actively with team members to prioritize and execute tasks efficiently, ensuring all production deadlines are met
• Maintain a clean, well-organized work environment, adhering to best practices for workplace safety and efficiency; Establish and maintain effective working relationships with management and coworkers

Job Requirements:

• High school diploma or equivalent (GED)
• Two years experience in heavy volume copy - print production operations
• Color and B&W copy/wide format/binding/folding equipment experience
• Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred; Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings
• Must have attention to detail and critically think through and resolve problems; Must have customer service skills and be able to maintain a consistent, high level of service; Must have the ability to multi-task, manage multiple priorities
• A valid driver’s license and/or reliable transportation to and from work
• Lifting up to 55 pounds; standing for long periods of time; significant walking; Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.