We are seeking candidates with 1+ year of experience in office services and/or facilities services to join our team in NYC! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Hourly Compensation: $27.00 - $28.00USD

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Job Responsibilities:

• MUST be familiar with E-Court Filings for both NY and Federal courts
• Point person for all office management relating to facilities management duties, managing inbound mail, legal copy requests, kitchen and conference room hospitality management
• Maintain effective written and oral communications with clients
• Prioritize work and ensure customer needs are met in regards to on-time delivery of services and quality of work
• Ensures all work standards are met on a consistent basis
• Accurately prepare and distribute management reports to the client in a timely and consistent manner; Ensures maximization of productivity through efficient use of standard operating procedures
• Develops new procedures to improve the operation of the sites and to lower operating costs
• Manage work environment that promotes high motivation and customer satisfaction; Ensures the proper and safe use of all equipment used

Qualifications:

• Executive Presence a must with a professional dress code
• High school diploma or equivalent (GED)
• One to four years’ experience supervising or managing similar operations
• Knowledge of AV/Conference room hardware and software
• Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred
• Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings; Ability to prepare reports and present information to customers
• Must have attention to detail and critically think through and resolve problems; Must have customer service skills and be able to maintain a consistent, high level of service; Must have ability to multi-task, manage multiple accounts and establish priorities
• Lifting up to 50 pounds; Standing for long periods of time; Significant walking

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.