IST Management is seeking a Courier and Mailroom - Office Services Associate for the Miami team! The Courier and Mailroom - Office Services Associate will be primarily responsible for providing courier services utilizing company vehicle, in addition to providing on-site support in the mailroom when not completing courier runs. Ideal candidates will have relevant experience in courier services or customer service, are willing to train, are self-starters, and are ready to grow in their office services career! Must have a valid driver's license in order to be eligible to drive on behalf of IST and client.

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees, in business over 27 years with operations in over 38 cities across the U.S. We provide facilities management including copy, mail, and records management services. We also provide e-Discovery services including processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider.  

IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, pet insurance and Bonus Incentives

Hourly Compensation: $17.00-17.00 USD

Schedule: Monday-Friday, 8:30AM-5:30PM (hour lunch break included daily)

Responsibilities:

• Courier services- perform courier services utilizing company vehicle to deliver mail and packages throughout site and to different locations (ie post office, courthouse, etc.), completing errands as needed to support client needs
• Mailroom Services- assist on-site in mailroom to scan, sort, deliver mail and packages between courier assignments
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude; Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers; Lift large bundles of mail, overnight packages and shipments of paper
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager; Participate in cross-training; Adhere to all safety procedures
• Perform other tasks as assigned to uphold client and site needs

Qualifications Include:

• High school diploma or equivalent (GED)
• Customer Service/ Hospitality/ Courier background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills; Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• A valid drivers license and willingness to submit to MVR (Motor vehicle records screen regarding driving history/eligibility)
• Access to reliable transportation to and from work; Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.