IST Management is seeking a Full Time Mail and Office Clerk for the Memphis, TN team! The Mail and Office Clerk will be responsible for providing corporate mail and other support services on-site in a team environment. Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. 

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check us out at istmanagement.com for more information!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Paid Holidays, Free parking, and Bonus Incentives!

Hourly Compensation: $14.00 to $16.00 USD DOE

Shift Hours: First Shift, Monday-Friday 

The Mail and Office Clerk will be responsible for providing corporate mail and other support services on-site in a team environment.

• Shipping & Receiving/Mail Sort Services - Process/scan/sort incoming mail, preparation of mail and packages for outgoing shipments, interaction with mail vendors, read and record mail meters
• Courier Services - delivery of mail and packages throughout office to appropriate client personnel
• Working in a team centered environment completing tasks as assigned to uphold client and site needs; demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business and safety procedure guidelines; take direction from supervisor or site management
• Maintain logs, reporting documentation, and chain of custody; attention to detail
• Participate in cross-training 

Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. Prior experience in customer service and/or mail support/shipping is a huge plus! Other qualifications include:

• Professional appearance and demeanor; excellent communication skills
• High School Diploma or GED, legal authorization to work for any employer in the US
• Ability to meet employer's time and attendance policy
• Competency in performing multiple functional tasks
• Ability to lift up to 55 pounds; ability to sit, walk or stand for extended periods of time
• Proficiently skilled in Microsoft Office; computer savvy
• Ability to effectively work individually or in a team environment