We are seeking a Legal Site Supervisor to join our team at IST Management Services in San Francisco, CA! The Legal Site Supervisor plays a key role in maintaining the office and providing backup to the Concierge and Duplicating personnel. This role requires a professional, outgoing, and welcoming personality who understands the value of being a part of a successful office services team.

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, 7 paid holidays and Bonus Incentives!

Hourly Compensation: $24.00 - $26.00 

Schedule: Monday-Friday, 8:30am-5:00pm.  

About Us

IST Management is a business process outsourcing company. In business since 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

The Legal Site Supervisor will oversee on-site copy/print/scan, mail, and hospitality support operations for the office.  Duties include:

• Copy/Print/Scan - Provide backup support for the Duplicating Center when needed. Perform copy tasks, binder preparation, supply ordering, and other tasks as needed. Utilize postage machine and binding equipment
• Corporate Hospitality - Conference room set-ups, assist with catering events, light maintenance of common areas and overall office environment esthetics and presentation; ensure office environment is well maintained and clean
  • Additional:
    • Provide backup support for Reception/Concierge including breaks and vacation. Answer phones, schedule visitor offices, monitor parking voucher log, calendar meetings as requested, arrange for meals to be delivered as requested 
    • Oversee and maintain the catering kitchen and lounge so they are clean, fully stocked with supplies, drinks, and snacks, and coffee is available throughout the day
    • Close down catering kitchen and lounge including putting food away, cleaning and restocking, and loading the dishwasher.
    • Perform month-end refrigerator cleanouts
    • Maintain Nespresso machines and ensure they are cleaned daily as needed and supplies fully stocked
    • Ensure water bottles, coffee air pots, and ice buckets are cleaned on a weekly basis
    • Work with local restaurants and caterers for delivery of food and beverages for events
    • Weekly inventory checks, order lounge supplies and catering needs
    • Monitor conference room and visitor office use to ensure these workspaces are properly kept up, sanitized, and restocked after every use
• Communication - Effective written and verbal communication with clients, vendors, and employees
• Reporting - Complete management reports, volume reports, and report meter reads
• Facilities- Work with the Office Administrator to address and schedule maintenance and repair needs
  • Support the Office Administrator with day-to-day office operations as requested, including facilities management; assist with special projects for Office Administrator, attorneys, and assistants as needed
• General: 
  • Attend all necessary training including software as required to perform job functions
  • Attend all meetings as requested by firm management
  • Perform other tasks as may be required

Ideal candidates must have excellent, professional verbal and written communication skills as well as hands-on experience using Microsoft Office. Prior experience in a corporate or law firm setting is a huge plus! Other qualifications include:

• High school diploma or equivalent is required
• Prior office services experience is preferred
• Expert customer service skills - must be able to maintain a consistent, high level of service; Effective communication - written and oral
• Must be able to multi-task with great attention to detail and problem-solve
• 45 wpm typing skills, good spelling and grammar, basic computer knowledge required, including Microsoft Office Suite and Zoom
• Ability to lift up to 25lbs
• Authorization to work for any employer in the US is required

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance.