As the Legal Office Services Site Manager, you will oversee and perform all operations pertaining to office services and facilities support and people management. Ideal candidates will have two years' prior experience in office and facilities services team management in a legal or corporate office environment. 

Benefits Include: Paid Time Off, Medical, Dental, Vision, STD, LTD, Life, 401k, Parental Leave, Identity Theft Insurance, Pet Insurance, and Bonus Incentives!

Hourly Compensation: $25.00 to $32.00 USD 

Schedule: Mon - Fri: 9:00am - 6:00 pm + Must be able to work rotating Saturdays typically only once per month

Commute: Located in the West Loop, 5 blocks from Metra Union Station, 6 blocks from the L - Blue/Red/Brown lines, close to Wacker and Monroe CTA bus lines

About Us

IST Management is a business process outsourcing company. In business since 1997, we have over 1,800 employees and operations in over 38 cities across the U.S. We provide facilities management including copy, mail, and records management services. We provide recruiting services on a direct-hire basis. We also provide e-Discovery services including processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider.  

IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

As the Office Services and Facilities Site Manager, you will oversee and perform all operations pertaining to office services and facilities support and people management. Responsibilities include:

• Office Services and Facilities Management: Mail services, shipping and receiving, facilities management and work order system management - vendor management, upkeep of common areas and supplies, records management, administrative support and other tasks as assigned
• People Management: Prioritize work and deploy staff as required to ensure customer needs are met, manage/train employees to develop a work environment that promotes high motivation and customer satisfaction, and ensure the proper and safe use of all equipment used by employees
• Client Relationship Management: Maintain effective written and verbal communications with both clients and employees, and accurately prepare and distribute management reports to the client in a timely and consistent manner
• Account Management: Proactively and consistently develop new procedures to improve the operation of the site and to lower operating costs, maximize productivity through efficient use of standard operating procedures, and manage the budget and control expenses

Ideal candidates will have two years' prior experience in office and facilities services team management in a legal or corporate office environment. Additional qualifications include:

• High school diploma or GED required; authorization to work for any employer in the US required
• Experience establishing site specific standard operating procedures
• Professional appearance and demeanor; excellent communication skills both verbal and written
• Computer literacy - ability to operate in Microsoft Windows environment with ease; internet savvy 
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to lift up to 55 pounds; ability to walk and stand for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.