IST Management is seeking a driven, entry level office professional to join our Phoenix team as an Office Services Clerk!

The Office Services Clerk will be responsible for assisting with AV (audiovisual) conference room coordination. In addition, the Office Services Clerk will work in a team environment to execute all site operations pertaining to mailroom and copy services, setting up Zoom, Teams and Court meetings using Audiovisual Equipment, and light IT facilities maintenance.

Ideal candidates will possess AV understanding, proficiency utilizing Zoom, Google and Teams for meeting coordination, ability to troubleshoot issues in a timely manner, and computer knowledge. Must be detail-oriented and possess excellent critical thinking skills.

Location: Downtown Phoenix, with easy proximity to public transportation.

Schedule: Monday-Friday, 9:00 AM - 6:00 PM 

Compensation: $17.00 - $17.00/hour

Benefits include medical, dental, vision, 401K, LTD/STD, identity theft, parental leave, pet insurance, PTO, and more.

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members.

Check out istmanagement.com for more info on us!

Responsibilities:

• Set up Zoom meetings, team chat, whiteboard, phone connections and google meetings
• Occasional court connections
• Effectively troubleshoot computer or connection issues 
• Assist with computer hardware, such as replace keyboards, mouse, faulty cords connections and monitors
• Replace printer/copier toner and maintenance
• Monitor conference room software for meeting set ups and confirm with requestor
• Assist with office duties in mail room and print/scan departments

Qualifications:

• High school diploma or equivalent (GED) is required
• Understanding of video systems and connection devices
• Ability to troubleshoot effectively for zoom meetings and audio visual connections, Excellent critical thinking skills, Detail-oriented
• Knowledge of Microsoft Office, and Internet savvy
• Excellent collaboration and communication sills; proactive work ethics
• Ability to work independently and in a close team setting

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.